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Chapter 1: Key Concepts of Service Management.2 & Chapter 2: Service Management Roles.1 - Itil...
Chapter 1: Key Concepts of Service Management.9 & Chapter 2: Service Management Roles.1 - Itil®...
ITIL Foundation v4 - Chapter 2 - Model 1 - Key Concepts Of Service Management
Chapter 1: Key Concepts of Service Management.2 - Itil® 4 Essentials: Your Essential Guide for...
ITIL Foundation 2 1 Intro to Service Strategy
ITIL Foundation || Chapter 2- Introduction to Service Management
ITIL foundation Chapter 2
Introduction.2 & Chapter 1: Service Value System Key Concepts and Challenges.1 - Itil® 4...
Chapter 2–Key Concepts of Service Management - Value-Organizations-Providers-Consumers-Stakeholders
Preface.2 & About the Author & Chapter 1: Key Concepts of Service Management.1 - Itil® 4...
Chapter 2: Service Management Roles.6 & Chapter 3: All About Services.1 - Itil® 4 Essentials:...
Chapter 1 Movie 1 ITIL Managing IT Services Welcome to the World of ITIL